Aviva have identified some considerations that they would like policyholders to keep in mind, to protect their assets, people and business, should they temporarily close their business premises:

 Risk assessments must be carried out on the changing risk/lack of supervision in place

 No hot work or other hazardous activities to be carried out

 Any and all hazardous processes to cease (and not run unmanned) and be shut down safely

 Other processes should not be run if there is no adequate supervision; safety must not be comprised

 Heating left on but other critical services powered down if not required, unless to support protection or detection systems

 Drain all water and fuel supply tanks, apparatus and pipes

 All external areas must be clear of waste and combustible materials

 Consider waste build-up and the controls needed if waste collection services are affected

 Critical maintenance of plant, machinery and equipment is not compromised and brought forward as necessary

 All fire protection, detection, and security systems to remain active and monitored remotely where possible

 Maintenance on all protection and/or detection systems must be a priority to protect the property

 Any material changes are notified to the emergency services

 Any changes to the police response are understood, and insurers notified

 Adequacy of security controls should be assessed based on likely periods of unoccupancy and type of business, particularly in high-crime areas

 Secure and seal all letter boxes and openings and redirect post if necessary

 Consideration should be given to accumulation of vehicles, proximity to buildings, and their security when premises are unattended

 A full site tour, both internally and externally, should be completed as often as possible but at the very minimum it should be completed every seven days or if this is not practicable then when it is safe to do so, ensuring:

 Perimeter security, fences and lighting are in good condition and operational

 All physical security and locking devices are working and in place

 All protection and detection systems are operational

 There are no leaking fluids or spills

 Any unsafe conditions are identified and remedied

 All site tours must be logged.